1. Status of Terms

1.1 These terms constitute a legal document ("the Agreement") which sets out the rights and obligations of you as a purchaser ("you"), and those of Equestrian Tackshop ("Equestrian Tackshop", "we" or "us"), in relation to the services and products offered by us through this site or any of the other sites owned by us. By registering for Equestrian Tackshop services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services.

1.2 You agree to:

1.2.1 provide true, accurate, current and complete information about yourself as prompted by our registration form (such information being the "Registration Data"); and

2. Place of performance and applicable law.

Unless otherwise specified, the materials on this site are directed solely at those who access this site from the United Kingdom mainland. Equestrian Tackshop makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement.

You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement. If any provision of this Agreement shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. English law shall govern this agreement.

3. Placing an order

3.1 A notice will be displayed on your web browser before you submit an order with Equestrian Tackshop ("the Pre-contract Notice"). The Pre-contract Notice contains important information such as a description, price (including export taxes) and delivery charges of the good or services ordered. Equestrian Tackshop suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records.

3.2 Equestrian Tackshop will not be obliged to supply the goods or services submitted in your order until you have received an e-mail from Equestrian Tackshop accepting your order ("Order Confirmation"). However, in the event the goods or services are listed on Equestrian Tackshop's site at an incorrect price due to typographical error or error in pricing information received from its suppliers but Equestrian Tackshop have accepted your order before the discrepancy is noticed, Equestrian Tackshop shall e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered. If you are unwilling to pay the correct price Equestrian Tackshop reserves the right to cancel the contract immediately without any liability to you.

3.3 [If Equestrian Tackshop exercises its right under clause 3.2 to cancel a contract it will immediately issue a credit to your debit or credit card account if it has already made a charge to your card before cancelling your order.] OR

[Equestrian Tackshop will charge your debit or credit card before the goods are despatched to you.]

3.4 [In the event that the goods ordered by you are not available Equestrian Tackshop reserves the right to provide you with goods of a similar quality and specification and will inform you of such in the Order Confirmation.]

4. Right to cancel

4.1 You have the right to cancel any contract either:

4.1.1 within seven days from the date of delivery if Equestrian Tackshop has supplied goods to you; or

4.1.2 within seven days from the date Equestrian Tackshop sent you the Order Confirmation if Equestrian Tackshop has contracted to supply services to you, provided that Equestrian Tackshop has not started to provide those services before the expiry of the cancellation period.

4.2 The cancellation notice should be sent by e-mail to Equestrian Tackshop at and must state your name, a description of the goods or services concerned and the contract number of the cancelled contract. Attaching the Order Confirmation Equestrian Tackshop originally sent you will also assist Equestrian Tackshop in processing your cancellation as quickly as possible. [The contract number is stated in the Order Confirmation e-mailed to you on Equestrian Tackshop's acceptance of your order.]

4.3 Where Equestrian Tackshop have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to Equestrian Tackshop. Equestrian Tackshop will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract.

4.4 You must return the goods to Equestrian Tackshop by registered post or similar within five days (excluding Saturdays, Sundays or Bank Holidays) from the date of the Cancellation Notice. You are responsible for the cost of returning the goods to Equestrian Tackshop and the risk of damage to the goods in transit. If the goods are damaged in transit Equestrian Tackshop reserves the right to refuse a refund and it will be your responsibility to seek compensation from the carrier.

4.5 Once Equestrian Tackshop has received the returned goods and satisfied itself that you have complied with clause 4.3, it will send you confirmation by e-mail that the return of the goods has been accepted by Equestrian Tackshop and will immediately make a refund of the contract price to your debit or credit card used to purchase the goods.

5. Content

5.1 Equestrian Tackshop has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, Equestrian Tackshop disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site.

5.2 Equestrian Tackshop shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.

5.3 Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of Equestrian Tackshop. When you activate any of these you will leave the Equestrian Tackshop site and Equestrian Tackshop has no control over and will accept no responsibility or liability for the material on any site which is not under the control of Equestrian Tackshop.

6. Goodwill Exchange

Without prejudice to the provisions of clause 7, should any product you purchase fail as a result of accidental damage - and within 3 months of purchase - simply return it to us with your proof of purchase or receipt, an explanatory note detailing the damage and just 50% of the original purchase price and we will take responsibility for the 50% balance and send you a new replacement model (or closest available equivalent).

7. Limitation of Liability

7.1 Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Equestrian Tackshop.

7.2 Subject to clause 7.1, you agree that Equestrian Tackshop shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any:

7.2.1 loss of profits, revenue or goodwill or any type of consequential, indirect or special loss or damage whatever arising from or in any way connected with this Agreement;

7.2.2 direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Equestrian Tackshop's direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Equestrian Tackshop has been advised of the possibility of such loss or damage).

7.3 You also agree that (except in relation to such liability as has been expressly excluded in clause 7.1 above) the maximum aggregate of liability of Equestrian Tackshop in contract, tort, negligence, statutory duty or otherwise (even where Equestrian Tackshop has been advised of the possibility of such loss or damage), for any loss or damage whatever arising from or in any way connected with:

7.3.1 any defect in a product;

7.3.2 any failure by Equestrian Tackshop to process signals, data, information, orders or messages correctly or in a timely manner;

7.3.3 any misrouting or non-delivery of signals, data information, messages or orders from you to other persons or from other persons to you, or any scrambling or distortion of data or information contained in them; and

7.3.4 any liability not excluded by this Agreement shall, in respect of any one or more events or series or events (whether connected or unconnected) taking place within any twelve month period be limited, in the case of defects falling within clause 7.3.1, to three times the price of the relevant goods/services. This limit shall also apply in the event that any exclusion or other provision contained in this Agreement is held to be invalid for any reason and Equestrian Tackshop becomes liable for loss or damage that could otherwise have been limited.

7.4 You agree and acknowledge that you are in a better position than Equestrian Tackshop to foresee and evaluate any potential damage or loss that you may suffer in connection with the goods and services provided by Equestrian Tackshop, and therefore that Equestrian Tackshop cannot adequately insure in respect of such liability. You warrant to Equestrian Tackshop that you will insure against, or bear yourself, any loss for which Equestrian Tackshop has excluded liability.

7.5 Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set out in this clause 7 may not apply to you.

8. Indemnity

Save to the extent that it falls within the provisions of clause 7, you shall indemnify Equestrian Tackshop and any third party (including its sub-contractors) from and against any liability, losses, rights, expenses, loss of profits, business interruption, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement, and expenses, including legal fees, arising from your use of the Equestrian Tackshop site or purchase of goods and/or services from that site which are brought or threatened against Equestrian Tackshop or suffered or incurred by Equestrian Tackshop by another person or entity.

9. Postage costs & Delivery

The current cost of postage & packaging is £5.00, added to your order value during the checkout process.

Delivery times quoted are estimates only, and Equestrian Tackshop shall not be liable for any delays caused except to the extent caused wilfully or negligently by Equestrian Tackshop. However, unless we have agreed a longer period for delivery with you, we will either deliver goods and/or services within 28 days of you placing the order or we will let you know as soon as it will not be possible to meet this obligation. If we do let you know then we will either agree a new time for delivery with you or, at your request, refund any monies paid by you in respect of the delayed goods/services.

10. Complaints handling procedure

In the event that you have any complaints as to our service or any of the goods and services supplied to you from our site, please refer to our complaints handling procedure which is set out on this site.

11. Copyrights

All designs, text, graphics and their selection and arrangement on this site are the copyright of Equestrian Tackshop or its content providers. As a visitor to the Equestrian Tackshop site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without Equestrian Tackshop's prior written consent is strictly prohibited.

12. Typographical and Pricing Errors

In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse to meet or to cancel any orders placed for that product or service whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

13. Matters Beyond our Reasonable Control

Equestrian Tackshop shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.

14. Language

In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.

15. Severability

In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.

16. This Agreement.

This Agreement, together with our Privacy and Fraud and Piracy Policies, contains the entire agreement and understanding between the parties relating to its subject matter, and (in relation to that subject matter) supersedes any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. Accordingly, we exclude all representations and warranties relating to the subject matter of this Agreement, whether they are statutory or otherwise, as far as is possible by law. In the event of conflict or inconsistency between the above documents, the following order of priority shall apply: (1) this Agreement (2) the Privacy Policy and (3) the Fraud and Piracy Policies.

17. Equestrian Tackshop Privacy Statement

Registration Data and certain other information about you is subject to our Privacy Statement. For more information, please see our full privacy policy.

18. If you wish to contact us by post, please use the following address: Equestrian Tackshop, 11B Brackley Road, Towcester, Northamptonshire, NN12 6DH